Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children at Langley Park and are keen to hear from parents about their child’s experience.  We take all feedback seriously, and it is always fed back into our SEND evaluation and audit each year.

Compliments are always happily received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher. 

We hope that complaints about our SEND provision will be rare, however should there be any concerns or queries, we would encourage you to initially make an appointment through the school office to see our SENDCo, 

If there is still a concern the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham SEND Information, Advice and Support Service website.